Warranty
Warranty:
THE FOLLOWING WARRANTIES CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS, APPLICABLE TO ALL VISION TECH COMMUNICATIONS PRODUCTS. PLEASE REAR CAREFULLY.
1.1. Unless otherwise specifically defined in this document, all capitalized terms shall have the meaning ascribed to them in the Mircom standard Terms and Conditions, as may be amended from time to time in accordance with its provisions.
2.1. Warranty. Vision Tech warrants that, for a period of two (2) years from the date of manufacture (the “Warranty Period”), the hardware component of any Product that is manufactured exclusively by Vision Tech Communications will be free from defects in materials and workmanship at the time the Product leaves Vision Tech Communications facilities, when used under normal use. Normal use shall exclude, without limitation, damage attributable in whole or part to any one or combination of:
(a) transit;
(b) natural disaster such as fire, flood, wind, earthquake or lightning;
(c) events beyond the control of Mircom, such as excessive voltage, mechanical shock or water;
(d) overheating due to exposure to sunlight or other heat source;
(e) unauthorized attachments, alterations, modifications or foreign objects;
(f) peripherals other than those deemed compatible by Mircom;
(g) integrated other Vision Tech products that are deemed non-compatible by Vision Tech;
(h) integrated other third party products, whether or not compatible;
(i) installation or installation environment of the products;
(j) use for a purpose other than the specific use for which it was designed;
(k) improper maintenance;
(l) any mishandling, tampering, electrical disruptions, improper application, improper repair, misuse, neglect or abuse;
(m) installation, testing or inspection;
(n) miscommunication or failure to properly and adequately communicate warnings or Products instructions; or
(o) battery failures.
2.2. Waiver, Installation. Unless otherwise agreed to in a written separate contract, Vision Tech has no responsibility for, and will not perform, the installation of any Product and provides no warranty as to installation and post-installation testing.
2.3. Waiver, Alterations. Customer acknowledges and agrees that Vision Tech provides no warranty or representation concerning any customization, modification or alteration made to products or system software.
2.4. Waiver, Third Party Manufacture or Design. Without limiting the generality of the warranty exclusions contained in these Terms and Conditions, and for clarity:
(a) Vision Tech Communications liability or obligation pursuant to this warranty does not extend to any Product or parts thereof that is (i) furnished by Customer or obtained from other manufacturers or suppliers at Customer’s request or to Customer specifications; (ii) related to the adequacy of any design, specification, drawings, or material furnished or specified by the Customer or third parties; or (iii) not exclusively manufactured by Vision Tech, which Product shall be subject solely to the terms and conditions of the original manufacturer’s warranty, if any.
2.6. Warranty Claim Procedures. All warranty claims shall be subject to the procedures relating to the submission and processing of claims set out in the Terms and Conditions.
2.7. Customer Exclusive Remedy. Customer’s exclusive remedy against Vision Tech for any breach of any obligation, contractual, equitable or otherwise, including negligence, or any defect in any goods ordered or delivered (including under strict liability in tort and breaches by reason of alleged patent infringements) shall be, at Vision Tech's option, (a) the repair or replacement of goods with respect to which claims are made or (b) the refund of the purchased price for such goods, less a reasonable charge for any actual use or diminution of value thereof that has been made or caused by the Customer, in each event in accordance with the within warranties.
2.8. Vision Tech Communications Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL VISION TECH'S LIABILITY EXCEED THE PRICE FOR THE SINGLE SPECIFIC PRODUCT FOR WHICH LIABILITY IS CLAIMED, AND IN NO EVENT SHALL VISION TECH BE LIABLE TO CUSTOMER OR ANY OTHER PERSON FOR (A) CONSEQUENTIAL, REMOTE, COLLATERAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, LOSS OF REVENUE, CUSTOMER BACK CHARGES FOR LABOUR OR OTHER INCIDENTAL COSTS INCURRED BY CUSTOMER, OR (B) DIRECT DAMAGES, OTHER THAN THOSE EXPRESSLY SPECIFIED IN THESE TERMS AND CONDITIONS.
2.9. Disclaimer. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS DOCUMENT, VISION TECH MAKES NO REPRESENTATION OR WARRANTY, INCLUDING WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY PRODUCT AND EXPRESSLY WAIVES ANY OTHER WARRANTY, EXPRESSED OR IMPLIED BY STATUTE OR OTHERWISE, EXCEPT FOR THE WARRANTIS EXPRESSLY CONTAINED HEREIN.
Call Us: 1-888-503-2288
Email Us: support@visiontechc.com
Customer Service: Monday to Friday 8:00 am to 5:00 pm (Eastern Time -05:00)
Head Office: 409-509 Commissioners Rd. W, London, ON N6J 1Y5